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Vivo Group

Sharma Domun
Field Sales Manager – B2C LPG, LPG

Vivo Energy considers its employees as a valuable asset. It aims at enhancing the potential of its people to develop, influences their future and acknowledges their contribution.

What is the best part of working at Vivo Energy?

Vivo Energy considers its employees as a valuable asset. It aims at enhancing the potential of its people to develop, influences their future and acknowledges their contribution. The tasks of the people are inherently challenged to promote their individual growth and employees are motivated to develop new skills. Vivo Energy promotes a truly strong culture that offers mutual support, promotes trust, rewards employees’ effort and ensures its people know that their work is meaningful.

What does your role entail?

My role is to cater for the planning, coordination and the promotion of Shell Gas products through distributors in line with Vivo Energy policies.  I also liaise with the Filling Plant team and distributors to ensure availability and delivery of our products to point of sales. I work jointly with the marketing department for the roll out of marketing campaigns to promote our products and educate customers on safety. The network of LPG cylinders point of sales being under my responsibility, I develop and maintain a close relationship with the retailers to monitor the delivery process and thus ensuring that the service level is maintained up to the satisfaction of our customers.

What do you like most about your role?

Working in collaboration with distributors means one must be able to deal with everything and everyone. The best part of the role is to manage both the supply side, through coordination with internal teams, and meet customers’ demands by ensuring that our products and services are delivered to their satisfaction. Delivering our products to customers on time and when required, as well as solving problems plays a major role in the business segment. I love being able to look at the whole process to see if it makes sense or not and coming up with solutions to improve the work experience.

How would you describe people at Vivo Energy?

Vivo Energy is made up of people brought together to enable the organisation to achieve its vision. The organisation is similar to a family where each member is fully aware of his role for the success of our common objective. People at Vivo Energy are confident, passionate, dedicated and feel proud to contribute to the progress of the company while doing their best to delight our customers.

What career advice would you give to someone wishing to join Vivo Energy?

Vivo Energy is an organisation that empowers its people to think big. If you have the possibility to join the company, don’t hesitate. It inspires and develops its people to be responsible and accountable towards their duty. Working for an organisation like Vivo Energy is inspiring, challenging and offers great learning opportunities.