Vivo Energy Ghana, the company that distributes and markets Shell branded fuels and lubricants, has organised a capacity building workshop for over 75 oil specialists and lube bay attendants to enable them carry out their duties efficiently.
Participants for the workshop were selected from various Shell service stations from the Southern sector including Accra, Volta, Koforidua and Takoradi.
The one-day training was developed to equip lube bay attendants in product knowledge and upgrade the expertise of oil specialists.
The content of the training included lubrication, lubricant product knowledge, merchandising, stock management and customer service.
The Retail Lubricants Category Manager for Vivo Energy Ghana, Mr. Emmanuel Ocran, said: “The changing needs and growing awareness of motorists about their vehicles were some of the reasons we decided to run the capacity building workshop for our lube bay attendants and oil specialists.”
“Customers have become aware of the needs of their vehicles and will go the extra mile to ensure proper maintenance. Vivo Energy Ghana constantly trains its forecourt staff on modern trends in oil changing to meet the growing needs of motorists, and provide the best possible service” says Mr. Ocran.
Mr. Ocran added that Shell’s range of high-quality lubricants are well-tailored to meet the requirements for high-end, middle and lower tier vehicles. Over 40 scientists in Shell laboratories across the world, work to deliver the very best in engine oils to ensure customers get value for the money when they use Shell lubricants.
The training will be replicated for lube bay attendants and oil specialists from the Northern sector.
About Vivo Energy Ghana:
With a vision to become Africa’s most respected energy business Vivo Energy Ghana, the company that distributes and markets Shell-branded fuels and lubricants, was established in 2013. The Shell brand has been in Ghana since 1928.
Vivo Energy Ghana has a fuels storage capacity of 11,000m³ and 160 service stations, with many offering Shell Cards and convenience retail stores.
Vivo Energy Ghana employs 144 people. The company is recognised as a leader in the oil industry, championing and setting standards for safety.
Vivo Energy provides high quality solutions for motorists and businesses in Botswana, Burkina Faso, Cape Verde, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritius, Madagascar, Morocco, Mozambique, Namibia, Senegal, Tunisia and Uganda. Its retail offering includes fuels, lubricants, card services, shops and other non-fuel services (e.g. oil change and car wash). For businesses it provides fuels, lubricants and liquefied petroleum gas (LPG) to business customers across a range of sectors including marine, mining, and manufacturing. Jet fuel is sold to customers at 23 airports though a partnership with Vitol Aviation.
The company employs around 2,100 people, operates over 1,500 retail service stations under the Shell brand and has access to approximately 900,000 cubic metres of fuel storage capacity. Shell and Vivo Lubricants has blending capacity of around 125,000 metric tonnes at plants in six countries (Ghana, Guinea, Ivory Coast, Kenya, Morocco, and Tunisia) producing Shell branded lubricants.
Vivo Energy Ghana: Communications Manager
Shirley Tony Kum
Telephone: + 233 540 116 600
Email: [email protected]