Vivo Energy Kenya is aware of reports of an ATM Card details skimming with the purpose of performing fraudulent activities at Shell Ridgeways by a fuel attendant.

We sincerely apologize to all our customers for this unfortunate incident.

We have with immediate effect closed the service station until further notice and the retailer in charge has been terminated. The fuel attendant is in police custody and the matter is under police investigation.

Vivo Energy Kenya, values its customers and always aims to provide quality products and services therefore providing lasting peace of mind for our customers.


Note to editors:

With a vision to become Africa’s most respected energy business Vivo Energy Kenya, the company that distributes and markets Shell-branded fuels and lubricants, was established in 2012. The Shell brand has been in Kenya since 1900.

Vivo Energy Kenya has a storage capacity of 87,625 m³ and 164 retail stations with a majority offering of Shell Cards and convenience retailing stores.  Vivo Energy Kenya employs 193 people.  The company is recognised as the leader in the oil industry especially championing and setting standards for safety in sales and distribution.

Vivo Energy provides high quality solutions for motorists and businesses in Botswana, Burkina Faso, Cape Verde, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritius, Madagascar, Morocco, Mozambique, Namibia, Senegal, Tunisia and Uganda. Its retail offering includes fuels, lubricants, card services, shops and other non-fuel services (e.g. oil change and car wash).  For businesses it provides fuels, lubricants and liquefied petroleum gas (LPG) to business customers across a range of sectors including marine, mining, and manufacturing.  Jet fuel is sold to customers at 23 airports though a partnership with Vitol Aviation.

The company employs around 2,100 people and operates over 1,500 retail stations under the Shell brand and has access to approximately 900,000 cubic meters of fuel storage capacity. Shell and Vivo Lubricants has blending capacity of around 125,000 metric tonnes at plants in six countries (Ghana, Guinea, Ivory Coast, Kenya, Morocco, and Tunisia) producing Shell branded lubricants.


Media Contact: 

Vivo Energy Kenya: Communication Manager 

Angela Munyua

Tel: +254 715 828 427  

Email: [email protected]

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