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Vivo Energy Kenya appoints new Managing Director

Vivo Energy, the company that distributes and markets Shell-branded fuels and lubricants in Africa, has appointed Joe Muganda as Managing Director Vivo Energy Kenya. Mr Muganda will take up his new role effective 1st February 2018.

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Lubricants distibutors urged to put the customer first

Accra, Ghana – 16TH May, 2016: The Managing Director Vivo Energy Ghana Limited, Mr. Ebenezer Faulkner has urged Shell lubricants’ distributors to make customers the centre of their businesses.

Mr. Faulkner made this remark at the end of the Vivo Energy Ghana lubricants’ distributor conference in Accra, held for over 35 distributors. The conference focused on reviewing the performance of distributors across the country, as well as sharing the current business priorities.

Speaking on the theme, ‘The Customer - Our People, Our Growth’, Mr. Faulkner said that the customer should be the focus of the business. “It is important for distributors to focus on good pricing, on time delivery of products and the continuous training of their staff to provide the highest level of customer service at all times” he said.

Mr. Faulkner said that the company’s lubricants business saw significant growth in the commercial sector last year and urged the distributors to go the extra mile to achieve their individual targets for this year.

He commented on some of the initiatives that Vivo Energy Ghana has put in place to support lubricants’ distributors to grow their businesses, such as an interest-free credit facility, arrival of lubricants vans, branding of lubricants outlets and an all-expenses paid trip for leading distributors to join the Shell family at a Formula One motor racing event in Monza, Italy.

Mr. Faulkner presented awards to distributors that had performed exceptionally well. Mr. Dickson Yengbe, the Managing Director of Dicko Dee Company Limited was awarded the Best Distributor for 2015 and Mr. Michael Banahene, the Managing Director of Dap Motors, was named the Best Distributor for the first quarter of 2016. Mrs. Cecelia Konadu of Konadu and Owusu Limited was also named the Best Distributor for Kumasi.

The Country Lubes Sales and Marketing Manager of Vivo Energy Ghana, Mr. John-Doe Samlafo said that the company will continue to embark on marketing initiatives to create top-of-mind awareness for Shell lubricant brands, which have led to a surge in demand in recent months.

Mr. Samlafo said that for over a century Shell had been at the forefront of lubricants development and that it currently leveraged the expertise of over 120 scientists, in about 11 research centres around the world to create the world’s most advanced lubricants that meet the needs of motorists. In addition, Shell lubricants are endorsed by the world’s top vehicle manufacturers including Ferrari, Mercedes, BMW, Toyota and the world’s leading motorbike brand, DUCATI.


Notes to editors:

With a vision to become Africa’s most respected energy business Vivo Energy Ghana, the company that distributes and markets Shell-branded fuels and lubricants, was established in 2013. The Shell brand has been in Ghana since 1928.

 

Vivo Energy Ghana has a fuels storage capacity of 11,000m³ and 202 service stations, with many offering Shell Cards and convenience retail stores.

 

Vivo Energy Ghana employs 144 people.  The company is recognised as a leader in the oil industry, championing and setting standards for safety.

 

Vivo Energy provides high quality solutions for motorists and businesses in Botswana, Burkina Faso, Cape Verde, Ghana, Guinea, Ivory Coast, Kenya, Mali, Mauritius, Madagascar, Morocco, Mozambique, Namibia, Senegal, Tunisia and Uganda. Its retail offering includes fuels, lubricants, card services, shops and other non-fuel services (e.g. oil change and car wash).  For businesses it provides fuels, lubricants and liquefied petroleum gas (LPG) to business customers across a range of sectors including marine, mining, and manufacturing.  Jet fuel is sold to customers at 23 airports though a partnership with Vitol Aviation.

 

The company employs around 2,300 people, operates over 1,600 retail service stations under the Shell brand and has access to approximately 900,000 cubic metres of fuel storage capacity. Shell and Vivo Lubricants has blending capacity of around 125,000 metric tonnes at plants in six countries (Ghana, Guinea, Ivory Coast, Kenya, Morocco, and Tunisia) producing Shell branded lubricants.



Media contact:

Shirley Tony Kum

Vivo Energy Ghana: Corporate Communications Manager

Tel: + 233 540 116 600

Email: [email protected]

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