A cookie, also known as an HTTP cookie, web cookie, or browser cookie, is a piece of data stored by a website within a browser, and then subsequently sent back to the same website by the browser. Cookies were designed to be a reliable mechanism for websites to remember things that a browser/user had done there in the past, which can include having clicked particular buttons, logging in, having read pages on that site, usage statistics for a given site and compiling long-term records of browsers/users histories.
How Vivo Energy uses cookies
Information supplied by cookies can help us to analyse the profile of our visitors and help provide you with a better user experience.
A visit to a page on a Vivo Energy website may generate the following types of cookie:
- Session cookies
- Google Analytics cookies
Session Cookies are used to store information about user page activities so users can easily pick up where they left off on the server’s pages, for example which language you have chosen on the Vivo Energy website. These cookies may also collect authentication details, dependent on which Vivo Energy website you are logged on; the details collected indicates when you’re logged on to the website, who you are and what interface you are using. By default, web pages really don’t have any ‘memory’. Cookies tell the server what pages to show the user so the user doesn’t have to remember or start navigating the site all over again. Cookies act as a sort of ‘bookmark’ within the site.
Google analytics cookies
Every time a user visits our website, Google Analytics generates anonymous analytics cookies. These cookies can tell us whether or not you've visited the site before. Your browser will tell us if you have these cookies, and if you don’t, we generate new ones. This allows us to track how many individual unique users we have, and how often they visit the site.
How to control and delete cookies
If you prefer, you can restrict, block or delete cookies by changing your browser settings.
All modern browsers allow users to change the cookie settings, which typically can be found in the ‘preferences’ or options menu of your browser.
To help you better understand these settings, we have provided links to enable you to look as these settings for some of the more common browsers below:
- Cookie settings in Microsoft Edge
- Cookie settings in Firefox
- Cookie settings in Safari
- Cookie settings in Chrome
For information on how to do this on the browser of your mobile phone you will need to refer to your handset manual.
| Cookies | Purpose | Category | Expiry period |
|---|---|---|---|
| AWSALBCORS | This cookie is managed by AWS and is used for load balancing. | Strictly necessary | 6 days |
| AWSALB | AWS Classic Load Balancer Cookie: Load Balancing Cookie: Used to map the session to the instance. | Strictly necessary | 6 days |
| __CookieConsentV300 | A JavaScript plugin that alerts users of the use of cookies on this website. | Strictly necessary | 180 days |
| __cf_bm | The __cf_bm cookie is a cookie necessary to support Cloudflare Bot Management, currently in private beta. As part of our bot management service, this cookie helps manage incoming traffic that matches criteria associated with bots. This is a CloudFoundry cookie | Strictly Necessary Cookie | 0 days |
| _cfuvid | The _cfuvid cookie is set on a user’s browser to assign them a unique ID in addition to identifying them through their IP address. Without this cookie, visitors to a site will be recognized as the same user if they share the same IP, and any data collected will be shared for all users with that IP. | Strictly necessary cookie | End of session |
| cf_clearance | The cf_clearance cookie is a strictly necessary security cookie set by Cloudflare after a visitor successfully passes a security challenge (such as a CAPTCHA or JavaScript challenge). It allows the visitor to access the website without being challenged again for a configurable period, while helping protect the site against bots and malicious traffic. | Strictly necessary cookie | 30 mins |
| _ga | This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners. | Performance | 1 year |
| _ga_xxxxxxxxxx | Used by Google Analytics to maintain session state and associate user activity with a specific measurement ID. It helps collect anonymous information about how visitors use the website, including page views, navigation, and interactions, to generate website usage statistics. | Performance | 2 year |
| li_sugr | Used by LinkedIn to make a probabilistic match of a user's identity outside the Designated Countries | Marketing | 90 days |
| bcookie | This is a Microsoft MSN 1st party cookie for sharing the content of the website via social media. | Marketing | 1 day |
| lidc | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Marketing | 1 day |
| AnalyticsSyncHistory | This domain is owned by LinkedIn, the business networking platform. It typically acts as a third party host where website owners have placed one of its content sharing buttons in their pages, although its content and services can be embedded in other ways. Although such buttons add functionality to the website they are on, cookies are set regardless of whether or not the visitor has an active Linkedin profile, or agreed to their terms and conditions. For this reason it is classified as a primarily tracking/targeting domain. | Marketing | 30 Days |
| UserMatchHistory | This cookie is used to track visitors so that more relevant ads can be presented based on the visitor's preferences. | Marketing | End of browser session |
| lang | This domain is owned by LinkedIn, the business networking platform. This sub-domain is connected with LinkedIn's marketing services that enable website owners to gain insight into types of users on their site based on LinkedIn profile data, to improve targeting | Marketing | End of browser session |