This statement is made on behalf of Vivo Energy plc and its affiliates carrying on a business in the UK
(“Vivo Energy”) pursuant to section 54(1) of the Modern Slavery Act 2015.
Vivo Energy is a leading retailer and marketer of Shell-branded fuels and lubricants in Africa. It operates
in 23 countries across North, West, East and Southern Africa, marketing its products to retail
customers through its network of more than 2,250 Shell and Engen branded service stations, and to
commercial customers through its commercial fuels and lubricants business.
Vivo Energy strongly supports the elimination of all forms of modern slavery. Such exploitation is
entirely at odds with our core values of honesty, integrity and respect for people. These values are
crucial to our success and growth, and to achieving our vision of becoming Africa’s most respected
We have developed a clear set of principles, policies and manuals to communicate how and why we
do business the right way. Respect for human rights is embedded in the Vivo Energy Code of Conduct
and the General Business Principles, which recognise a responsibility to conduct business as
responsible corporate members of society and to support fundamental human rights in line with the
legitimate role of business. Both the Code and the Business Principles explicitly address our
commitment to combatting modern slavery and human trafficking.
Compliance with both the Code of Conduct and our General Business Principles is mandatory for all
staff. Moreover, they also articulate the expectations we apply to those with whom we do business,
and whether or not a contractor or supplier acts consistently with these values and standards is an
important factor in the decision whether to enter into or remain in business relationships.
We have developed specific measures to address the risk of modern slavery arising in parts of our
business and supply chains that we consider represent a higher risk. For example, we have developed
a compliance statement that we require certain business partners to sign which communicates our
expectations on modern slavery, requires the business partner to confirm they are not aware of any
instances of modern slavery linked to their business, and requests that they take steps to communicate
our expectations to any sub-contractors or agents with which they engage. We have obtained signed
compliance statements from our retailers as we recognise that this also represents a higher risk in
terms of modern slavery. We are also in the process of expressly embedding these requirements in
our contracts with key business partners and suppliers.
Entities covered under our modern slavery statement
Due diligence and KYC screening takes place, in line with the VE KYC Policy, before any Vivo Energy
entity enters into a binding commercial contract with a high risk third party. The process of identifying
and verifying the identity of our business partners endeavour to use global best practices including the
use of reliable and independent risk database screening tools, documents, data and / or information
where necessary. This includes an evaluation of whether a potential business partner may be involved
in any illegal or corrupt practices.
Mandatory all-staff training courses covering the Code of Conduct, Combating Modern Slavery
Guidance and our Business Principles are generally provided on a bi-annual basis, and new joiners are
required to complete this training within three months of joining Vivo Energy. Our training material
specifically address the risk of modern slavery, in order to better inform our employees about
identifying warning signs and how to escalate concerns.
Vivo Energy provides employees with safe and confidential channels to raise concerns and report
instances of non-compliance with our Code of Conduct or Business Principles. In turn, Vivo Energy
expects its employees and counterparties to report suspected breaches.
The Vivo Energy Global Helpline is available 24 hours a day, 365 days a year, to all employees and
contract staff in Vivo Energy and for third parties with whom Vivo has a business relationship (such as
customers, suppliers, agents) if they observe wrongdoing or wish to raise concerns, in full confidence
and without fear of retaliation. Once a report has been made, the report is passed to the Vivo Energy
Compliance Office for appropriate assessment and if necessary, an investigation team will be assigned.
Regular campaigns are launched via posters and screensavers to raise awareness of the option to
report concerns without fear of victimisation. A specific reporting category has been included in the
whistleblowing helpline in order to ensure that modern slavery concerns are promptly identified and
escalated to the Head of Ethics and Compliance.
A special campaign was launched to place whistleblowing helpline posters at all our retail sites so that
not only our staff is aware of the need to report a concern but also the staff of the retailers and or a
third party witnessing any concerns.
Mandatory all staff training was rolled out to raise more awareness on how to report a concern and
what sort of concerns need to be reported.
Dedicated awareness campaigns are also rolled out on an annual basis to keep this current and relevant
for our staff members.
Our enduring commitment to Vivo Energy’s values means that we will continue to seek ways in which
we might improve our capacity to identify and deal with modern slavery risks in all aspects of our
business and supply chains.
This statement has been approved by the board of directors of Vivo Energy plc for and on behalf of